Saturday, 4 February 2012

IBM requires Tech suport Associate(Voice) an opportunity to start an exciting career with IBM


IBM is a global technology and innovation company that stands for progress. With operations in over 170 countries, IBMers around the world invent and integrate hardware, software and services to help forward-thinking enterprises, institutions and people everywhere succeed in building a smarter planet.
IBM has been present in India since 1992. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others.


IBM invites FRESHERS to walk in to our Bangalore office for an opportunity to start an exciting career with us in our Technical Support Division (voice process). Please walk in to our office, if you fulfill the below criteria.
Role : IT Helpdesk - Technical Support Associate (100% voice process)
 "Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, Cananda, EMEA & AP.


Qualification:

  •   Any Graduate (10+2+3), Diploma Holders (10+3) - Must have good command over English
  •   Fluency, Vocabulary and pronunciation.
  •   Must have basic knowledge of Computer and operating systems
  •   Must be willing to work in Shifts
Mode of selection:

Group discussion - Technical Interview - Communication Assessment round
 Mandatory Documents:
 -Hard copy of the interview invite (this email)
 -Hard copy of the resume
 -One passport size Photograph
 -Valid Govt Approved ID Proof and Photocopy of the same for submission (Both the original and photocopy must be carried). This could be your Passport OR PAN card OR Driving license or Voter ID.

Important Note: All these documents are mandatory and you will not be able to take up the interview without these documents.

Number of positions: Open
 CTC: Will be disclosed to the -ed candidates by the manager
 **This role is not into BPO domain.

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